How to Choose the Right Medical Waste Solutions

Don’t Choose Your Next Medical Waste Company Without Asking These 10 Important Questions

If it’s time for you to choose a medical waste disposal company and you’re exploring other options, here are 10 questions you can ask to find the one that’s right for your organization:

(To watch our video, click here.)

1. Will you provide medical waste disposal services at a price that is at least 20% lower than my current provider…with no hidden fees?

Many medical waste disposal companies overcharge you by 20% or more and then slam you hidden fees such as manifest fees, energy fees and environmental compliance fees.

Med Monkey guarantees our prices will be at least 20% lower than the competition, with absolutely no hidden fees.

2. Do you provide your service for a flat-rate price?

The invoices of some medical waste disposal companies are difficult to understand, because there are so many lines detailing additional charges.

Med Monkey invoices are easy to understand because we offer our medical waste disposal services for one all-inclusive, flat-rate price.

3. Do my rates go up if I have extra pickups or my volume increases during our agreement?

National medical waste companies charge extra if your volume increases and they also charge an automatic monthly fee even if they don’t pick up any medical waste that month.

Med Monkey does not surcharge or penalize you for extra volume or pickups. We charge the same rate even if your volume doubles and we won’t charge you an automatic monthly fee if we don’t pick up your medical waste.

4. Will you raise our prices during the term of our agreement?

The agreement with your current medical waste disposal company likely allows them to raise their prices by as much as 18% per year, every year. That means by the end of your agreement you could be paying twice as much as the original quoted rate.

Med Monkey believes you shouldn’t have to pay too much for great medical waste disposal services. That’s why we will never raise your prices over the term of your agreement with us.

5. Are your pickup schedules flexible enough to meet our needs?

Most medical waste disposal companies use large box trucks to pick up medical waste, so it’s expensive to change schedules and re-route their trucks to meet your needs.

Med Monkey won’t force you to fit into our schedule. We use smaller vehicles for waste pickups, allowing for flexible pickup days and times designed to meet your schedule…not ours.

6. Can I get an immediate response from a local service rep?

When you call a national medical waste disposal company you usually get an out-of-state customer service rep that can’t always get you an immediate response to your problem.

Med Monkey provides an immediate response from a local service rep and a solution to your problem within twenty-four hours.

7. Are your drivers required to submit to criminal background checks and on-going, random drug tests?

You would think that it would be standard practice for all medical waste disposal companies to require their drivers submit to criminal background checks and drug tests. However that is simply not the case.

Med Monkey drivers are required to submit to pre-employment background checks and on-going, random drug tests as a term of employment. Our clean-cut, uniformed drivers also wear a photo ID and have been trained under OSHA and DOT standards to safely handle medical waste.

8. Do you have a 100% Satisfaction Guarantee?

Chances are your medical waste disposal company doesn’t offer any guarantees. That means even if you’re unhappy with their service, you still have to pay.

Med Monkey has a 100% Satisfaction Guarantee. If you’re not happy with our service, just let us know and we’ll do everything we can to make it right. Then if you’re still not satisfied, we’ll refund your service fee, no questions asked.

9. Are you a locally-owned and operated company?

According to Local Works, for every $100 spent with a local vendor, $73 (73%) stays in your community. When the same amount is spent with a “non-local” national company, only $43 (43%) stays in your community.

Med Monkey is a locally-owned and operated medical waste disposal company that reinvests the profits we earn from our customers back into our community.

10. Do you also offer shredding and document management services and can you bundle these services along with medical waste services to save us money?

Most medical waste disposal companies don’t offer shredding or records management services, so that can’t offer a bundled price on these services.

Med Monkey is the only local medical waste disposal company that also offers highly-secure, AAA NAID Certified document shredding and document management services. That means we can bundle two or more of our services to save you as much as 50%.

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Our 100% Satisfaction Guarantee

If you’re not happy with our service, let us know and we’ll make it right. If you’re still not satisfied, we’ll refund your service fee.